Privacy Policy
Last updated: January 2025
1. Introduction
PORTNEX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our website, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website.
2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Company name and job title
- Newsletter subscription preferences
- Messages and inquiries submitted through contact forms
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies (see our Cookie Policy)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and provide customer support
- Send you newsletters and marketing communications (with your consent)
- Analyze website usage and trends to improve user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms of service
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., email services, analytics providers)
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- With Your Consent: We may share information with your explicit consent
5. Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information
- Right to Restrict Processing: Request limitation of how we process your information
- Right to Data Portability: Request transfer of your data to another service
- Right to Object: Object to processing of your personal information
- Right to Opt-Out: Opt-out of the sale of personal information (CCPA)
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: