Terms and Conditions

Welcome to PortNEX! These Terms and Conditions outline the rules and regulations for the use of SUBBLU’s website and services.

By accessing or using our services, you agree to be bound by the following terms. If you do not agree with these terms, please do not use our website or services.

1. Definitions

Website: Refers to the website of PortNEX (https://Portnex.com) and its subdomains.

Services: The platform and related services offered by portnex for marine operation.

User: Any individual or organization using PortNEX.

Subscription: The paid plan for using additional features.

2. Service Description

PortNEX is a platform that allows users to manage thier marine operation by connecting ports, ships, and people. PortNEX offers both free and paid services, including subscriptions for accessing advanced features.

3. User Responsibilities

Users are responsible for maintaining thier profiles updatyed and the security of their accounts.

Users must not use the platform for illegal activities.

Users must comply with all local, state, and international laws in connection with their use of SUBBLU.

4. Subscription and Payment

  • By purchasing a subscription, users agree to the pricing and payment terms detailed on the website or via Paddle (our payment processor).
  • Subscriptions renew automatically unless canceled by the user before the renewal date.

5. Refund Policy

The goal of our platform is to connect all the maritime stackholders and streamline communications and management of daily operations. Our platfrom offers a refund subscription to allow users to test our platfrom. We encourage you to keep a yearly subscription to access all our features and support the platfrom development.

6. Limitations of Liability

PortNEX is provided “as is” without any warranties, express or implied, including but not limited to the availability, reliability, or accuracy of the service.

7. Service Modifications and Downtime

While we strive to provide uninterrupted service, there may be periods of downtime due to scheduled maintenance or upgrades to our infrastructure, such as server maintenance or system improvements. We will provide notice to users ahead of any planned maintenance.

8. Intellectual Property

PortNEX retains all intellectual property rights to the platform, including code, design, and content.

9. Termination

Users may terminate their account at any time by contacting support. Upon termination, access to the platform will be revoked, and any stored data may be permanently deleted.

10. Changes to Terms

PortNEX reserves the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website. It is the user’s responsibility to review these terms periodically.

11. Governing Law

These Terms & Conditions are governed by applicable laws based on the user’s location. Any disputes arising under these terms will be resolved in accordance with the legal jurisdiction relevant to the user’s location, unless otherwise required by applicable law.

12. Contact Information

If you have any questions or concerns regarding these Terms, you can reach us at:

Email:[email protected]